At GA Gorilla Safaris (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://gagorillasafaris.com/ (the “Site”), or interact with us to book a safari or inquire about our services.

By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Book a Safari or Make an Inquiry: When you contact us to book a tour or ask about our services, we may collect your full name, email address, phone number, postal address, and passport details.

• Use Our Contact Forms: We collect information you provide through forms on our Site, including your travel preferences, budget, and group size, to help us tailor your safari experience.

• Subscribe to Our Communications: If you sign up for our newsletters or blogs, we collect your email address.

• Communicate with Us: We collect information from your communications with us, including emails, phone calls, or messages.

We may also automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how visitors interact with our website and improve your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and confirm your safari bookings and payments.

• Provide, operate, and maintain our services.

• Communicate with you, including responding to your inquiries and sending booking confirmations.

• Personalize your safari itinerary based on your interests and preferences.

• Send you promotional materials, newsletters, and updates about our services (you may opt out at any time).

• Improve our website, services, and customer experience.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Local Tour Operators & Accommodations: To arrange your safaris, gorilla trekking permits, and accommodations in Uganda, Rwanda, Kenya, and Tanzania.

• Payment Processors: To securely process transactions.

• Analytics & Marketing Partners: To help us understand website usage and improve our marketing efforts.

• Legal Authorities: When required by law or to protect the rights, property, or safety of GA Gorilla Safaris, our customers, or others.

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the Site. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal information.

• Rectification: You have the right to request that we correct any information you believe is inaccurate.

• Erasure: You have the right to request that we erase your personal information, under certain conditions.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

• Objection to Processing: You have the right to object to our processing of your personal information, under certain conditions.

• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided below.

7. Links to Other Websites

Our website may contain links to third-party websites, such as SafariBookings. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, please contact us at:

GA Gorilla Safaris
Kigongi, Kabale, Uganda
Phone: +256 773 947290
Email: info@gagorillasafaris.com